Tuesday, 3 March 2015
MITCHELLS RENAULT IN LOWESTOFT WINS BRONZE IN DEALER OF THE YEAR AWARD
A commitment to the highest levels of customer service has seen Lowestoft Renault dealer Mitchells receive a bronze award in the marque’s annual Dealer of the Year competition.
The Dealer of the Year awards are a global Renault programme with 37 countries taking part. This is a very high accolade and recognises dealers that have performed over and above expectations in new car sales, aftersales, quality and, above all, deliver excellent customer service. In the United Kingdom, the entire Renault dealer network participates in this challenging programme with the top three recognised.
Based on customer satisfaction scores and mystery shops across sales and aftersales, the awards were recently presented in London by Renault UK Managing Director Ken Ramirez and sports presenter Jake Humphrey.
Matthew Huke-Jenner, dealer principal at Mitchells, said: “The whole team here works extremely hard ensuring that our customers receive the very best service, and we’re thrilled that our consistently high standard of customer service across sales and aftersales has been recognised.”
Picture caption: Matthew Huke-Jenner, Dealer Principal at Mitchells Renault (centre) with Jake Humphrey, TV presenter (left) and Renault UK Managing Director Ken Ramirez (right).